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OUR norwich CARE HOME
Oakwood House takes Care of all Your Needs!
At Oakwood House Care Home, we prioritise both physical health and emotional wellbeing in a warm, welcoming environment. Our expert team delivers personalised care plans tailored to your individual needs—whether it’s daily support, wellbeing guidance, or social engagement.
why choose us
Oakwood’s Excellent Boutique Care Home
At Oakwood House, we’re proud to be consistently rated ‘Good’ by the Care Quality Commission (CQC), a trusted sign that our care is safe, effective, responsive, and well-led.
We’re also rated ‘Excellent’ by Open Score, an independent platform that combines data from multiple sources to give a clear, up-to-date view of care quality. These ratings reflect our ongoing commitment to providing high standards of care and support, while helping families make confident, informed decisions.
Excellent
Why Choose Us?
Celebrating Dedication and Quality
We are incredibly proud to have received the Norfolk Care Awards 2024 – Learning & Development Award. This prestigious recognition reflects our team’s unwavering dedication to continuous growth, professional development, and the delivery of outstanding care for every resident at Oakwood House.
Testimonials
What People are Saying about us
Sara P
Daughter of Resident
Mum has had a stroke and since going to the home, we always get a friendly welcome from reception or front house.When we ask staff for anything it’s done straight away, nothing is to much trouble. Our visits are so much nicer as we know mum is being really cared for. Everything is catered for.
Donna M
Daughter of Resident
Always very clean. The staff are always happy, polite and helpful and there are a lot of activities and entertainment put on.
H A
Daughter of Resident
Staff were all so welcoming, caring and approachable.
The best care was given to our father in the final weeks of his life. Thank you
M A
Son of Resident
My mother received excellent care as she recuperated from an operation.
The staff could not have been more caring and empathetic towards her, without exception, regardless of the team member. There must be a very good manager at this home.
Elsie H
Respite Resident
I have really enjoyed by stay in Oakwood House, the staff are all very kind and caring. No complaints at all. A real pleasure being here. I will miss all the company. I arrived on 21st November and returned home on 17th December. A lovely 4 week stay. Thank you.
Angela M
Granddaughter of Resident
My grandad has been a resident at Oakwood House for a while now and I cannot praise the staff enough for the level of care he has received. It’s so uplifting to see him so happy and healthy, it reminds me of how he used to be. We went to Oakwood House for the open day and everyone there was so helpful,
friendly and up for fun!
Well done Oakwood House keep up the great work.
Jackie Edwards
Daughter of Resident
My mother needed complete 24 hour care urgently. I contacted Oakwood house and arranged a visit. We were given a comprehensive, caring and sensitive tour of all the facilities. We were luckily able to chose a lovely room for my Mum and arrange a rapid assessment and moving in date.
Mum received excellent care throughout her stay. The staff were extremely friendly, compassionate, and professional, not only to my Mum but also to myself. This applies to everyone whatever there role. I would highly recommend Oakwood House to anyone.
Thank you
Jacki
Emily Woods
Granddaughter of Resident
I recently had a chat with Oakwood house regarding care for my grandad which led onto a tour around the home and I could not have left feeling more reassured! My grandad has been at Oakwood for 2 weeks now and after transitioning into his ‘new normal’ absolutely loves it! Finding somewhere that genuinely cares about their residents is something that’s proved difficult so far past the first initial look around, but after looking round Oakwood I finally felt reassured that my grandad would be receiving the care he needs while still keeping his independence. The activities they have on offer are amazing – they have such a good variety and I love that they’re always making days for activities to include family of the residents. Thank you Oakwood for giving me peace of mind and lifting a weight off my shoulders knowing my grandad will be in good care without me having to worry about him being on his own.
Angel Mcarthur
Great Granddaughter of Resident
This place has worked wonders looking after my great grandfather. Nothing is too much trouble for the staff. He walked in there very unwell and thanks to the team is now healthier and happier than he has been in years. Special thanks to Emma the home manager for always being just a call away.
Andrew Wicks
Relative of Residents
We have now had three relatives who have stayed at Oakwood House and have found the staff to be caring and considerate of individual needs and requirements. The food is excellent and there are organised activities each day so something to please most residents. The hairdresser visits weekly along with singers, animals, choirs, school visits and trips outs. In the warmer weather residents have walks or gatherings in the garden enjoying coffee mornings or afternoon tea. The staff work very hard to ensure everyone’s needs are met and we have found them to be discreet and confidential. Too many staff to mention individually but we noticed a bad review for Shirley earlier and have to say we have found her to be excellent and caring in every way.
Debbie Downes
Daughter of Resident
My Mum Brenda has been receiving treatment at Oakwood House over the last four months. During her time there one particular person, Shakira has gone above and beyond in the care she provides to Mum. She has a positive can do attitude and nothing is too much trouble. I know if I ask Shakira to do something it will be done. She is friendly, bubbly and always very kind to me and my family when we visit and my Mum thinks the world of her.
NEWS
What’s Going On
What Quality Care Looks Like
October 16, 2025
A day in the life of a resident The path to choosing a care home can be challenging, but gaining a clear picture of what daily life looks like offers immense reassurance. At Oakwood House, we pride ourselves on providing exceptional care, within a warm, purpose-built environment. Here is a look at a typical day, designed
Why Our NorCA Award is Great News for Our Residents!
October 16, 2025
And the winner is… We have some incredibly exciting news to share! The entire team at Oakwood House is celebrating a major achievement: we have won the prestigious Learning and Development Award at the NorCA Norfolk Care Awards 2024! This award is a huge honour, but more importantly, it is powerful recognition of the dedication and hard work our team
Oakwood House Shortlisted for Four Top Norfolk Care Awards!
October 16, 2025
And the winner is… At Oakwood House, we strive to give the very best care to each and every one of our residents. The high level of service and care we provide has been recognised in our most recent CQC report where we were rated as ‘Good’ but the best form of recognition always comes from
