“Mum was admitted for palliative care in October 2020 and Dad joined her to be together. It was a tough time due to Covid and visiting restrictions. The staff were so helpful and accommodating in helping them both settle into a completely new environment. Very polite, friendly and patient staff. My parents and our family were always treated in a professional and courteous manner. Also helpful in providing video calls to maintain contact and Covid friendly visits.”

Timothy Fiddy - December 2020

“My husband has settled in very well. The staff are very supportive and fun. He has had the staff helping him with T.V choices and long letters he receives.”

Brenda Wood - December 2020

“Oakwood House has provided an excellent level of friendly and compassionate service.”

Patrick Faircliffe - May 2020

“The service for my wife has been first class and I will always be grateful for the kindness to both of us, which has been shown.”

Maurice Bailey - May 2020

“At this very difficult time, it is very frustrating not to be able to do more, eg nails and hair, just being able to sit and chat. If there is anything we would like for Mum, is just a little more personal care, as it has always been important to her. Thank you.”

Jill Hart - May 2020

“My mum was admitted to Oakwood House direct from the local hospital. I had no previous knowledge of the care home system nor Oakwood House. From the minute my mum arrived by ambulance and was given her room, I could not have been more delighted. The care, compassion and kind attention shown to my mum by all of the staff was amazing. I never thought in a million years that my mum would be in a nursing home, but her care needs became too great for the family. She sadly passed away just under three weeks later. Up to and including that day, right to the point when we left, everyone was really lovely. Mum did not get to use the facilities provided, but they look really good. Beautifully attended gardens, dining rooms and I understand recreational facilities are available. One of the things my mum desperately wanted was her hair washed and cut. She was delighted when a lovely lady came to her room and did that for her, it made a lot of difference. Thank you for looking after her.”

Louise Pretty - March 2020

“My family and I are all in agreement that the care and attention given to my husband by the staff has been extremely good. They are dedicated and full of love which shows when they attend to my husband. They even put a bird feeder in the garden by his window, so he has something interesting to look at. The food is wholesome, good and beautifully cooked. I have had Sunday lunch there on more than one occasion. I would not hesitate to recommend Oakwood House.”

Janice Cooper - November 2019