a family guide
Choosing a care home for a loved one is one of the most significant decisions a family will make. It involves careful thought, research, and—most importantly—trust. At Oakwood House, we believe the process should be about finding a place where your family member will not only receive excellent care but also truly feel at home.
To help you navigate this journey, we have compiled a guide on what to look for, ensuring you find a setting that meets both practical needs and emotional well-being.
step one: understand the level of care required
The first step is determining the type of support your loved one needs. Care needs change over time, so it’s vital to choose a home that can adapt.
key questions to ask yourself:
- What type of care is needed? Look beyond basic support. Does the home offer Residential Care, Respite Care, or specialist Nursing Care?
- Can they handle complex needs? For families with unique requirements, look for expertise in areas like Cancer Care, Stroke Care, Diabetes Care, Neurological Care, or Learning disabilities Care.
- What about future needs? At Oakwood House, we are a purpose-built home managed by experienced medical professionals who understand the importance of adapting care as needs change over time. This ensures continuity for your loved one.
step two: evaluate the quality and decidcation of the team
The staff are the heart of any care home. They set the tone for the entire environment.
key questions to ask during your visit:
- What is the CQC rating? We recommend choosing a provider with a consistent track record. At Oakwood House, we are proud to be consistently rated ‘Good’ by the Care Quality Commission (CQC).
- How are staff chosen? Ask if team members are chosen for their kindness, empathy, and dedication in addition to their skills. Our staff shares a genuine passion for supporting others, creating a family-like atmosphere.
- Is training ongoing? The team should be equipped to deliver care to the highest standards. At Oakwood House, our nursing care team is committed to continuously enhancing their skills and following the latest best clinical practices.
step three: assess the lifestyle, comfort, and enviroment
A good care home is more than just a place to live; it’s a place to live well. The atmosphere, amenities, and activities programme are crucial for a resident’s well-being.
key areas to review:
- Personal Space: Are residents encouraged to bring cherished items from home, such as photos or small pieces of furniture, to make their rooms feel personal?
- Amenities: Look for spaces that encourage socialising and relaxation. Oakwood House offers a choice of 45 thoughtfully designed bedrooms, many with scenic views, and amenities like a cosy library, a bright garden room, and a salon with a skilled stylist.
- Activities and Wellness: A strong programme supports residents in staying active, physically, mentally, and socially. Our Activities Team ensures everyone feels included, offering activities that boost Physical Wellbeing, Cognitive Stimulation, Emotional Enrichment, and Social Connection.
- Food: Are meals delicious, fresh, and catered to all dietary needs and preferences?
choose the experts you can trust
At Oakwood House, we believe in complete transparency and are ready to answer all of your questions. With compassionate staff who treat every resident with dignity and respect, alongside a wide range of activities, families can have true peace of mind knowing their loved one is cared for in every way.
We invite you to experience the warmth of our home first-hand.
Request a Brochure or Call us today to arrange a visit: 01603 361 417.
