Meet our Care Mentors

We introduced mentors in 2021 to offer support to new starters and to ensure that all staff had a consistent induction program which focused on high-quality, person-centred care.

The role was also aimed at improving staff retention within the challenging health care sector to develop a happy home.

Kelly and Shirley were chosen as Mentors due to their knowledge and skills as care assistants but also due to their approach which is of a supportive and calm nature.

Kelly told us she would like to be a mentor “to share and pass on my experience and knowledge of care. I really enjoy my role and it’s lovely to see new staff strive”.

Shirley told us she wanted to be a mentor because “when I started caring, many years a go having never done care before, I was told to get on with it and chucked in at the deep end. It was awful. I felt I wanted to give what I have learnt over the years and pass it on to offer the support I never had”.

The mentors have received very positive feedback from the individuals they have supported acknowledging the valuable impact of the mentor role.

“When I first started my job here at Oakwood House, I was nervous but both mentors made me feel so comfortable and never silly for asking any questions. I thank them both massively for their support”.

“Both mentors made starting at Oakwood House very comfortable and if I needed any support then they were there, and nothing was ever too much.”